Job Description

Freight Forwarder, Air & Ocean, Import & Export Location: USA - Buffalo, 237 Main St. | Division: Air & Sea | Time Type: Full Time DSV Air & Sea is in search of dynamic and personable multi-taskers who are driven by their own success, as well as the success of their team and the Company as a whole. If you can deliver a high quality of customer service and teamwork in an exciting and fast-paced position, this may just be the perfect opportunity for you. The Freight Forwarder works closely with clients and internal team members in this key role which is the crux of our business. At DSV, we are always in search of top talent. In order to be successful in this role you will need to: Effectively schedule ocean and/or air bookings for both hazardous and nonhazardous materials, simple and complex cargo shipments Ensure the complete and timely delivery of freight by attaining knowledge from clients in order to satisfy their needs and completing paperwork that meets stringent requirements Process data through the Company's system and obtain consular releases as well as other government agency releases as appropriate Identify transactions and tasks that require special handling, recommend improved processes to management and implement resolutions within assigned scope of responsibility Be able to request, then negotiate, freight quotations to include details such as container capacities, packing dimensions and weights, coding, etc. In addition to basic math, be able to analyze numerical data, understand components and relationships, find patterns and draw conclusions Compose complex letters regarding issues and resolutions utilizing your ability to edit and proof business correspondence and reports and organize, prepare and assemble documents Comprehend the full range of freight forwarding services: order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, etc. Qualifications: Freight Forwarding experience preferred Prior use of CargoWise One a definite plus! Three years of experience in a role involving extensive client contact required Computer skills, including frequent prior use of MS Outlook, Excel and Word Excellent math skills, along with the ability to calculate freight measurements, weight and convert to international units when necessary Familiarity with domestic and international geography including countries and major cities Extreme attention to detail, including the ability to predict and circumvent issues before they occur and taking the proper corrective action Ability to be highly productive while keeping cool under pressure Excellent communication skills, both written and verbal Other Skills Excellent organizational and time management skills Strong communication and interpersonal skills Attention to detail and accuracy Ability to work well under pressure and in a fast-paced environment Function / Market & Industry Knowledge / Business Acumen / Processes Knowledge of freight logistics and customs regulations Understanding of trade laws and regulations Language skills Fluency in English is required Knowledge of additional languages is a plus Computer Literacy Proficiency in Microsoft Office Suite Experience with logistics software and systems is preferred At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. Fraud Alert DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account number. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com. Compensation For this position, the expected base pay is: $22.50 - $30.50 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations. Agency Resumes DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. Equal Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. About DSV DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You'll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature's terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we'll support you and your need to achieve your potential and forward your career. Visit dsv.com and follow us on LinkedIn, Facebook and Twitter. #J-18808-Ljbffr DSV Air & Sea Inc.

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