Service Advisor Job at Vanguard Truck Centers, Tifton, GA

KzBVaDVHclJqWlVJcU1ZNkNYTmdQLzhVbVE9PQ==
  • Vanguard Truck Centers
  • Tifton, GA

Job Description

Job Details
Job Location : Tifton - Tifton, GA 31793

Are you looking for a fulfilling career with a successful company that is growing and profitable? At Vanguard Truck Centers we invest in our people and recognize that our employees are our greatest assets. We are seeking talent that is driven with a great attitude, has a desire for success, team-oriented and are ultimate leaders.

Mission: To lead the industry in consistently meeting or exceeding our customer's expectations in the pursuit of profitable growth.

Values:

- To protect our integrity first

- To promote ingenuity and challenge everything

- To develop people

- To pursue excellence

The Company: Our strength is in our people and teamwork.

Vanguard Truck Centers owns and operates full service commercial truck centers in the United States. Our unique footprint allows us to provide a diverse range of products and services across many industries, and across the country.

Vanguard Truck Centers is a Successful Company that is Growing and Profitable!

BENEFITS

- Competitive salary

- 401k with employer match (after 3 months of employment)

- Medical, dental, and vision insurance

- Employer paid STD and Basic life

- Optional life and LTD

- Flexible Spending Account

- PTO Paid Time Off program

- Career Advancement Opportunities

RESPONSIBILITIES

  • Exercise Vanguard established Processes and Procedures.
  • Initiate customer repair using the Certified Uptime Center process (JPRO).
  • Monitor customer repair process from initiation to close.
  • Manage customer communication including relaying initial diagnosis, estimates, repair approvals and timely status updates.
  • Manage internal / departmental communications to insure timely and smooth repair event.
  • Drive service sales by capitalizing on upsell opportunities.
  • Review Repair Order prior to close and notifying customer to insure accuracy and time and price alignment.
  • Communicate awareness of the Customer Experience Management survey (CEM).
  • Daily review of open repair orders with Service Manager as a part of the daily RO close process.
  • Participate in developmental and assigned training paths.
  • Maintain Vanguard customer service standards
  • Engagement in TEAM environment.
  • Keep work area clean and organized.
  • Communicate work place or process issues and provide resolution input.
  • Participate in Service Department meetings.
  • Assists with the flow of work in the service department.


Qualifications

- 2 years of Service Advisor experience required

- Heavy duty truck experience preferred

- Automotive Service Excellence (ASE) Certifications

- Manufacturer Training

- Valid Driver's License

- Ability to meet insurability requirements

Vanguard Truck Centers afford equal employment opportunity to all qualified employees and applicants for employment and will prohibit discrimination because of race, color, sex, religion, nation of origin, age, handicap or veteran status.

Job Tags

Flexible hours,

Similar Jobs

Air Line Pilots Association

Aviation Safety Staff Engineer (Design, Certification, MMEL, and Operations) Job at Air Line Pilots Association

 ...Position Title: Aviation Safety Staff Engineer (Design, Certification, MMEL, and Operations) City: Tysons (McLean) State: VA Country: US Type: 4 (Exempt, Bargaining Unit 1 (EB) # of Openings: 1 Category: Engineering &... 

Enterprise

Summer 2026 Management Trainee Intern Eastpointe Job at Enterprise

 ...the internship will help you stand apart from the crowd, and will be more than just a line on your resume. From day one as a paid intern with Enterprise, you'll learn what it takes to run a successful business and acquire highly marketable skills in management. Our... 

Cyntergy

Electrical Engineer PE Job at Cyntergy

 ...Job Description Electrical Engineer PE Location: Tulsa, OK | Bentonville, AR | Remote Reports To: Director of Electrical Engineering...  ...project execution. What Youll Do Design electrical power distribution systems, branch circuits, lighting, and controls... 

Sports & Social

Server - DraftKings Sports & Social Nashville Job at Sports & Social

 ...DRAFTKINGS SPORTS & SOCIAL will deliver an immersive sports entertainment and dining experience to downtown Nashville. The concept brings...  .... The space will be highlighted by several state-of-the-art LED media walls and signature bars that will allow guests to watch... 

TradeJobsWorkForce

Marine Biologist Job at TradeJobsWorkForce

 ...meetings, progress reports, peer-reviewed publications, and patents. Quickly adapts to evolving research needs, rapidly acquire new scientific knowledge and stay informed on new technologies. Works effectively as a member of an interdisciplinary team consisting of...