Full Service Car Wash Supervisor Job at Sima Splash Car Wash, Lewisville, TX

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  • Sima Splash Car Wash
  • Lewisville, TX

Job Description

Job Description

Job Description

About the Role

We are looking for a hands-on, bilingual (English/Spanish) Full-Service Car Wash Supervisor to lead our team and ensure smooth operations at our car wash. This role requires a balance of people management, operational oversight, and sales ability. The Supervisor will be responsible for staff performance, facility upkeep, customer satisfaction, and driving sales when needed.

Key Responsibilities

  • Supervise, train, and motivate staff to deliver excellent service.

  • Oversee daily operations, including scheduling, workflow, and equipment maintenance.

  • Ensure compliance with safety standards, cleanliness, and quality guidelines.

  • Handle customer issues with professionalism and solutions-focused communication.

  • Actively promote and upsell services, memberships, and add-ons to maximize revenue.

  • Track daily performance, sales, and productivity metrics; report to management.

  • Participate in hiring, onboarding, and coaching staff.

  • Maintain a positive, team-oriented workplace.

Requirements

  • Bilingual (English and Spanish) required – must communicate effectively with both staff and customers.

  • Previous supervisory/management experience in car wash, auto services, or customer service industries.

  • Proven ability to sell and upsell products/services.

  • Strong leadership, organizational, and problem-solving skills.

  • Reliable, detail-oriented, and comfortable in a fast-paced, outdoor environment.

  • Basic computer/reporting skills.

Compensation & Benefits

  • Competitive salary (based on experience).

  • Sales incentives and performance bonuses.

  • Employee discounts on services.

  • Opportunities for career growth within the company.

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