Director of Technical Account Management, Customer Success, Cybersecurity / DLP (San Francisco) Job at Planet Green Search, San Francisco, CA

KzBvaTVXL1poNVFCcThRNkMzQmdNZjBRbGc9PQ==
  • Planet Green Search
  • San Francisco, CA

Job Description

Director of Technical Account Management, Customer Success

Leading DLP AI Cybersecurity Provider | Remote (US) | Full-Time

The Mission

Youre the cybersecurity co-pilot every enterprise trusts when their crown-jewel data is on the line. As the leader of Technical Account Management & Customer Success for a pioneering DLP AI platform , youll turn complex cybersecurity challenges into seamless winsonboarding global teams, preventing data leaks before they happen, and proving ROI that makes CISOs sleep better at night.

When a Fortune 500 security team panics at 2 a.m. over an exfiltration alert, youre the voice that turns chaos into control . When a nice-to-have becomes a must-have DLP policy, youre the one translating real-world cyber risk into product reality . Their cybersecurity victories become your adrenaline rush .

What Youll Actually Do (and why its next-level)

  • Master the DLP AI Engine Speak fluent regex, ML classification, and behavioral analytics. Debug policy false-positives while briefing the CISO in the same breath.
  • Orchestrate Zero-Friction Onboarding at Cyber Speed Build launch sequenceslive fire drills, policy simulators, executive playbooksthat get DLP AI live and enforcing in under 30 days .
  • Run Customer Cyber Health Like a SOC Dashboard Instrument real-time signals (policy adoption, leak attempts blocked, user friction spikes) to predict and prevent churn before the customer feels pain .
  • Fuel the DLP AI Roadmap with Frontline Intel Funnel raw cybersecurity feedbackthis endpoint is blind, we need USB control yesterdaystraight into sprint zero. Watch your insights ship as zero-day DLP defenses .
  • Scale a World-Class Cyber Success Empire Player-coach today, general tomorrow: hire, train, and arm a team that turns every support ticket into a cybersecurity success story .
  • Triage Like a Cyber Incident Commander Partner with Engineering to reproduce, prioritize, and neutralize DLP gaps before they trend on Dark Web forums .
  • Travel Like a Cyber Road Warrior (30%) Boots-on-ground for red-team workshops, CISO dinners, and turning pilot POCs into multi-year, seven-figure DLP AI deployments .

You, in Bullet-Proof Cyber Armor

  • Cyber Empathy at Scale You read the SOC and the boardroom.
  • DLP AI Ninja Can tune a policy in Postman while calming a frantic GC.
  • Relationship Fortifier Turn one DLP champion into an internal cybersecurity sales force .
  • Threat Data Bloodhound Spot exfil patterns like Neo sees code.
  • Cyber Storyteller Make heres your PII leak map feel like a TED Talk on steroids .
  • Bonus: Cybersecurity Scar Tissue Youve lived through a breach postmortemor stopped one cold.

The Fine Print (but make it epic)

  • 70% Remote, 30% Cyber Field Ops Quarterly DLP War Rooms in Austin + fly-to-customer breach simulations.
  • Arsenal Our DLP AI platform, Gainsight, Notion, Loom, Linear, and your unbreakable cyber charisma .

Why Youll Never Look Back

This isnt a job. Its command of the post-sale cybersecurity universe at the company redefining DLP with AI.

Youll report to the CRO, shape product with Engineering, and hold equity that moves when data leaks stop .

Plus, the perks? We secure what mattersincluding you. Benefits built for balance, growth, and peace of mind in a hybrid world (may vary by country):

  • Health Benefits Full armor for you and your family.
  • Hybrid Work Flex between home base and cyber HQ.
  • Unlimited PTO Recharge to stay sharp on the front lines.
  • Company Swag Rep the shield. Look cyber sharp.
  • Lunch & Happy Hours Free fuel for late-night DLP policy jams.
  • Snacks & Drinks Endless caffeinesome say the best coffee in cybersecurity.

Ready to lead the DLP AI revolution and own customer success like a cyber startup founder with Series B firepower? Drop your resume + a 3-bullet heres how I 10xd a cybersecurity outcome story.

Lets make our DLP AI the platform CISOs swear by in Slack.

#J-18808-Ljbffr

Job Tags

Full time, Work from home, Sleeping nights, Flexible hours, Night shift,

Similar Jobs

Dow Jones

Senior Manager, Event Security & Investigations Job at Dow Jones

 ...timeJob Req 50856 Job Description: About the Team: The Global Risk, Security and Resilience team manages the company's operational risks and...  ...& crisis management, business continuity), digital risk, event security, global operations & insights, executive safety, health... 

Dialysis Clinic

Dialysis Patient Care Technician-PCT Job at Dialysis Clinic

 ...Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized...  ...-to-patient ratio than other providers. The Patient Care Technician (PCT) provides care to patients with end-stage renal disease... 

Comfort Keepers of North Georgia

Caregivers Needed in Cumming, GA - Part-Time, Full-Time & Split Shifts Job at Comfort Keepers of North Georgia

 ...Comfort Keepers of Cumming, GA Job Type: Part-Time Full-Time (Split Shifts Available) Flexible Scheduling Pay: Competitive hourly rates...  ...Shifts: 8:00 AM 12:00 PM or 9:00 AM 1:00 PM Evening Shifts: 4:00 PM 8:00 PM or 6:00 PM-10:00 PM Combine... 

Graphic Packaging International, Inc.

Boomi Integration Engineer Job at Graphic Packaging International, Inc.

 ...Mission: Provide integration solutions for applications across Cloud, On-Premises, and Hybrid scenarios using Dell Boomi. Design, develop and support Boomi and other Integration tools within the organization. Work closely with the team and contribute... 

Mint Cannabis

Security Guard - Night Shift Job at Mint Cannabis

 ...Security Guard Location: Buckeye, AZ Pay Range: $16.00 - $18.00 per hour Lets Be Blunt Cannabis isnt just an industry its a movement. Mint Cannabis is proudly leading the charge from premium flower and infused eats to groundbreaking innovation and unforgettable...