Bilingual Customer Service Representative Job at Rooted Talent Solutions, Atlanta, GA

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  • Rooted Talent Solutions
  • Atlanta, GA

Job Description

Remote Customer Service Representative - Spanish

Flexible Schedule | Full-Time or Part-Time Opportunities | 100% Work-from-Home

Are you ready to launch your career in customer service from the comfort of your own home? Were looking for dedicated and motivated individuals to join our remote customer support team! Whether youre seeking full-time hours or just part-time flexibility, we offer opportunities to build your skills, grow your income, and make a real impact by helping customers across a variety of industries like retail, technology, healthcare, and more.

What Youll Do:

  • Answer incoming calls, chats, or emails and assist customers with questions, orders, troubleshooting, and problem resolution
  • Deliver outstanding service experiences while maintaining professionalism and empathy
  • Follow client-specific scripts and workflows while using critical thinking to resolve customer issues
  • Document customer interactions accurately and thoroughly
  • Meet quality, performance, and customer satisfaction targets
  • Maintain confidentiality and protect sensitive information

What Were Looking For:

  • Strong communication skills both written and verbal
  • Ability to multitask, navigate multiple systems, and learn new technologies quickly
  • High level of self-motivation and ability to work independently
  • A professional, quiet workspace with no distractions
  • Customer service or call center experience is helpful but not required we provide resources to help you succeed!

Technical Requirements:

  • Desktop or laptop computer (Windows or Mac; no Chromebooks)
  • Wired, high-speed internet connection (no Wi-Fi only setups)
  • USB headset with microphone
  • Dedicated, quiet home workspace

Schedule Options:

  • Full-time (3040 hours per week) or part-time (minimum 1520 hours per week)
  • Flexible scheduling choose shifts that fit your life
  • Opportunities for daytime, evening, and weekend shifts depending on client availability
  • No cold calling or sales pressure!

Compensation and Perks:

  • Pay is per completed service hour, with bonus opportunities for high performance
  • 100% remote work no commute, ever
  • Access to professional development and training resources
  • Supportive virtual community and leadership
  • Grow your experience in customer service across different industries
  • Work independently while still being part of a connected team

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Job Tags

Hourly pay, Full time, Part time, Remote work, Flexible hours, Weekend work, Day shift, Afternoon shift,

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