Job Description
Account Manager – New Product Development (Direct Hire)
Location: Madison, WI
Salary Range: $65,000 – $77,500 annually
Employment Type: Direct Hire
Travel: Up to 10%
A well-established manufacturing organization is seeking an Account Manager – New Product Development (NPD) to support customers through the launch of innovative thermoforming packaging solutions. This role serves as the primary liaison between customers and internal teams, ensuring projects move from concept to commercial production smoothly and on schedule.
Key ResponsibilitiesAct as the primary point of contact between customers and internal New Product Development teams
Guide NPD projects from initial order through commercial launch
Coordinate cross-functional efforts with Engineering, Operations, Quality, Purchasing, Sales, and Customer Experience
Communicate project status, timelines, requirements, and changes to customers and internal stakeholders
Respond to customer inquiries related to development status, shipping information, and first orders
Manage project documentation, milestones, schedules, and action items using project management tools
Coordinate quality requirements (PPAP, documentation, approvals) to ensure launch deadlines are met
Initiate engineering change orders (ECOs) and support product setup within Oracle
Participate in customer meetings and occasional travel with Sales
Lead special projects and continuously identify process improvements
Bachelor’s degree in Business, Engineering, or a related field with experience in project management, customer service, or manufacturing
OR
Associate’s degree with 5+ years of related experience
Strong organizational and prioritization skills with the ability to manage multiple projects simultaneously
Excellent written and verbal communication skills
High attention to detail and strong recordkeeping skills
Proficiency in Microsoft Office; ERP experience preferred (Oracle)
Basic understanding of product drawings and blueprints
Customer-focused, positive attitude with the ability to work in a fast-paced environment
Office-based role with standard business hours
Minimal supervision with a high level of accountability
Standard office equipment and software
This is an excellent opportunity for an Account Manager or Project Coordinator seeking a long-term, direct-hire role within a collaborative manufacturing environment.
ABR Employment Services is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veterans' status.PandoLogic. Keywords: Product Development Manager, Location: FITCHBURG, WI - 53725 , PL: 602169680...global network of reporters who understand both the technical and ethical dimensions of AI.Benefits:- 10 weeks of intensive AI journalism fundamentals training- 1 week journalism summit in the San Francisco Bay Area- 9 month placement at a top-tier news outlet-...
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